Foreword by Managing Director
SGT Service (Thailand) Co., Ltd. has operated in a professional, independent and impartial manner in all of our activities. We report fact findings with our professional opinions on the obtained results. Based on our principles, our clients would always be ensured that all information to be kept confidential, all works to be dealt with Anti-Bribery, in a fair marketing way and no conflict of interest.
In respect of the applicable IFIA Technical Committee and all concerned business sectors with SGT Service (Thailand) Co., Ltd, SGT employees shall carry out honestly in a professional, independent and impartial manner with no influence tolerated with respect to any deviations.
SGT Service (Thailand) Co., Ltd. established the long outstanding reputation as superintendent and fumigator in Thailand for more than a decade. The way we conduct ourselves to our valuable customers, clients, business partners and each other is essential both to our personality and to ensuring the effectiveness of the operation of the SGT Service (Thailand).
Our core values -integrity and Ethic, Independence and Impartiality, Fairness and Respect, and Environmental Responsibility reflected the relationship between organization and our respected customers. With our reinforcement of unity and cohesion, our company finally reached the first “Code of conduct” as the requirement standard of the International Federation of Inspection Agencies (IFIA) in October 2010.
As one of the Thailand’s leading superintendent, it is important that we all operate to the highest standards of conduct. The way we do and how we behave as individuals obviously stand up to customer expectation.
The code of conduct sets the standards for the way we do our work and support us to maintain our good reputation. This helps to guide us as principles and rules for the company upon the aim of growth and development along with relationships and trust of clients.
Accordingly, all of our employees must perform with the code of conduct and actively sustain its principles and rules to preserve and enhance the company reputation as a socially responsible corporation. The whole organization is responsible to follow the compliance as the vital point of our business process.
As the result, we consider that any violation that breaking any part of the Code of Conduct rules is a serious matter which finally damage to our renown.
While the principles by which we conduct our behavior remain constant, the environment we work constantly changes. To insist in our standard, I therefore urge you to refresh your understanding of the Code of Conduct by carefully read, learn and implement the Code of Ethics principles and rules. Please keep it for reference.
SGT’s core Values are:
1. Integrity and Ethics
- We conduct with honesty and fairness to all clients
- We keep our promise on our services/ follow through the contract
- Every operation will perform with standard procedure
- Preserve confidentiality of business and personal information of all customers
- Respect to nature of customer’s tradition and condition
- Training on health and safety regularly arrange at least twice a year
2. Impartiality and Independence
- We are professional independence organization which present unbiased consulting
- The results of our report are carefully recorded with accuracy and reliability via our certified staffs.
3. Fairness and Respect
- All customers will treat equally
- We respect to all customer requirement and try to maximize satisfaction by deliver reliable services.
- We are the organization that never concern with discrimination on the basis of nationality, ethnic, religious and political beliefs.
4. Environment Responsibility
- As the organization concern with chemical, we aware of the impact cause from our activities to community.
- We cooperate to policy of Department of Agriculture of Thailand to reduce fumigant that effect to environment.
SGT Service (Thailand) Co., Ltd. operates in a professional, independent and impartial manner in all its activities.
SGT Service (Thailand) Co., Ltd. carries out its work honestly and shall not tolerate any deviation from its approved methods and procedures. Where approved test methods make provision for tolerances in results, the Member shall ensure that such tolerances are not abused to alter the actual test findings.
SGT Service (Thailand) Co., Ltd. reports data, test results and other material facts in good faith and shall not improperly change them, and shall only issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.
2. Conflicts of interest
SGT Service (Thailand) Co., Ltd. avoids conflicts of interest with any related entity in which it has a financial or commercial interest and to which it is required to provide services.
SGT Service (Thailand) Co., Ltd. avoids conflicts of interest between the Member’s companies and/or divisions engaged in different activities but which may be providing services to either the same client or each other.
SGT Service (Thailand) Co., Ltd. ensures that its employees avoid conflicts of interest with the activities of the company.
SGT Service (Thailand) Co., Ltd. treats all information received in the course of the provision of its services as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.
SGT Service (Thailand) Co., Ltd. prohibits the offer or acceptance of a bribe in any form, including kickbacks on any portion of a contract payment.
SGT Service (Thailand) Co., Ltd. prohibit the use of any routes or channels for provision of improper benefits to, or receipt of improper benefits from, customers, agents, contractors, suppliers, or employees of any such party, or government officials.
5. Fair marketing
SGT Service (Thailand) Co., Ltd. only presents itself and conduct marketing, including any comparisons with or references to competitors or their services, in a manner that is truthful and not deceptive or misleading or likely to mislead.